U.S. government: Coronavirus (COVID-19) information

CDC: Coronavirus (COVID-19) Travel Advice

Tokio Marine HCC-MIS: How Coronavirus Affects Your Coverage

If You Purchased Your Atlas Policy on Or After July 15, 2020 : Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2.  

Atlas Travel Medical Insurance Political Evacuation Coverage

Atlas Travel Medical Insurance is an insurance policy designed for international travelers from around the world. Atlas travel insurance includes comprehensive medical, emergency evacuation and essential travel benefits that provide financial protection to international travelers against different kinds of risks you can encounter while traveling outside of your home country.



You travel to a country where there is a political unrest,  and the U.S. government has issued a safety warning against travel to the country. International travelers’ safety is threatened by the political situation and they need to leave as soon as possible. In this case, Atlas Travel Medical Insurance’s political evacuation benefit will pay for the cost of transportation so that you can leave the place of danger to the nearest country of safety or to your home country, up to the amount indicated in the Schedule of Benefits and Limits.


You must contact Tokio Marine HCC-MIS Group within 10 days of the date the U.S. Department of State’s level 3 or level 4 travel advisory is issued. The insurance company will determine to which country you will be evacuated.


POLITICAL EVACUATION 

YOU ARE COVERED:

1. The cost of transportation by the most economical means possible for you to the nearest country of safety or to your home country. We will determine to which country you will be evacuated.

YOU ARE NOT COVERED unless you fulfill the following conditions:

1. The U.S. Department of State has issued a level 3 or level 4 travel advisory after your arrival in the destination country; and

2. Your coverage was effective prior to the advisory being issued; and

3. You contact us within 10 days of the date the travel advisory is issued.

YOU ARE NOT COVERED IF:

1. Expenses arise directly or indirectly from anything in the General Exclusions.


source: Atlas Travel Description of Coverage


If you need help with medical or travel emergencies while traveling abroad, you have access to Tokio Marine HCC-MIS Group World Service Center for Travel and Medical Assistance Services


You must file a claim for any expenses to be paid by HCC-MIS. Keep the original receipts for any expenses which have already been paid by you or on your behalf as proof of claim.  


You may send all claim related documents through ClientZoneemail to service@hccmis.com , or mail to:

Tokio Marine HCC – MIS Group

Box No. 2005

Farmington Hills, MI 48333-2005

U.S.A.