U.S. government: Coronavirus (COVID-19) information

CDC: Coronavirus (COVID-19) Travel Advice

Tokio Marine HCC-MIS: How Coronavirus Affects Your Coverage

If You Purchased Your Atlas Policy on Or After July 15, 2020 : Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2.  

Atlas Travel Medical Insurance Pet Return Coverage

Atlas Travel Medical Insurance is an insurance policy designed for international travelers from around the world. Atlas travel insurance includes comprehensive medical, emergency evacuation and essential travel benefits that provide financial protection to international travelers against different kinds of risks you can encounter while traveling outside of your home country.

You travel abroad with your pet. Unfortunately you are hospitalized for treatment of a covered illness or injury. If you are the only person age 18 or older traveling with the pet, your pet will be  left unattended for more than 36 hours due to your hospitalization,  Atlas Travel Medical Insurance has Pet Return benefit that pays for a one-way economy air and/or ground transportation ticket for your pet to be returned home, up to the amount indicated in the Schedule of Benefits and Limits.

You can contact Tokio Marine HCC-MIS Group Customer Service to make arrangements for pet return. 


1. The cost of a one-way economy air and/or ground transportation ticket for a pet to be returned to the terminal serving the area of your principle residence.

YOU ARE NOT COVERED unless you fulfill the following conditions: 

  1. You are the only person aged 18 or older traveling with the pet; and 
  2. You are hospitalized for treatment of a covered illness or injury, resulting in the pet being left unattended for a period of time expected to exceed 36 hours. 

1. Expenses arise directly or indirectly from anything in the General Exclusions. 

source: Atlas Travel Description of Coverage

If you need help with medical or travel emergencies while traveling abroad, you have access to Tokio Marine HCC-MIS Group World Service Center for Travel and Medical Assistance Services

You must file a claim for any expenses to be paid by HCC-MIS. Keep the original receipts for any expenses which have already been paid by you or on your behalf as proof of claim.  

You may send all claim related documents through ClientZoneemail to service@hccmis.com , or mail to:

Tokio Marine HCC – MIS Group

Box No. 2005

Farmington Hills, MI 48333-2005