U.S. government: Coronavirus (COVID-19) information

CDC: Coronavirus (COVID-19) Travel Advice

Tokio Marine HCC-MIS: How Coronavirus Affects Your Coverage

If You Purchased Your Atlas Policy on Or After July 15, 2020 : Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2.  

Where to get medical care while you are traveling abroad?

Atlas Travel Medical Insurance is an insurance policy designed for international travelers from around the world. Atlas travel insurance includes comprehensive medical, emergency evacuation and essential travel benefits that provide financial protection to international travelers against different kinds of risks you can encounter while traveling outside of your home country.


If you become ill or are injured while traveling outside of your home country,  you are free to choose health care providers for medical treatment. Atlas Travel Medical Insurance does not restricts your choice of hospital, physician or other medical service provider. 


You can contact Tokio Marine HCC-MIS Customer Service if you need assistance during a medical emergency, e.g. to locate a clinic, hospital or other health facilities,  arrange payment, check  coverage of benefits etc. 


Tokio Marine HCC-MIS Group has an International Provider Directory that you can use to search for hospitals and clinics in different countries. You are free to visit other licensed health care providers who are not listed in the International Provider directory. 


Click here to see the International Provider Directory. Click the “Select Country” section, then choose your country. The search result will show a list of health care facilities and their contact information.

If you need medical care while traveling in the United States, you have access to the insurance company’s U.S. healthcare providers networks. More about how to find a healthcare provider in the U.S.?


Usually you will pay for medical treatment at the time of service, then file a claim to Tokio Marine HCC-MIS Group to request reimbursement. 


If you would like the medical provider to send your medical bills directly to HCC-MIS, it is advised that you call HCC-MIS prior to seeking treatment or as soon as possible in case of emergency. A HCC-MIS representative will coordinate your healthcare services and work with your healthcare provider to make direct billing arrangement. 


More about How to use Atlas Travel Medical Insurance to pay medical expenses to health care providers while traveling abroad?