Atlas Travel Medical Insurance is an insurance policy designed for international travelers from around the world. Atlas travel insurance includes comprehensive medical, emergency evacuation and essential travel benefits that provide financial protection to international travelers against different kinds of risks you can encounter while traveling outside of your home country.
When traveling abroad, if you experience a serious, life-threatening medical emergency due to covered illness or injury, and the insurance company has organized a Emergency Medical Evacuation to transport you to the nearest qualified hospital to get necessary medical treatment to save your life or limb, it’s important to have family to support you through a difficult time.
Following a covered Emergency Medical Evacuation, Atlas Travel Medical Insurance has Emergency Reunion benefit that pays for cost of an economy round-trip air or ground transportation ticket for one relative of yours to be with you where you are hospitalized, as well as reasonable expenses for lodging and meals for the relative, up to the amount indicated in the Schedule of Benefits and Limits.
Relative means biological or step parent; biological or step child; current spouse; biological or step siblings; or parent, children, or sibling in law.
You may contact Tokio Marine HCC-MIS Group Customer Service to make arrangements for emergency reunion.
If you need help with medical or travel emergencies while traveling abroad, you have access to Tokio Marine HCC-MIS Group World Service Center for Travel and Medical Assistance Services.
You must file a claim for any expenses to be paid by HCC-MIS. Keep the original receipts for any expenses which have already been paid by you or on your behalf as proof of claim.
You may send all claim related documents through ClientZone, email to firstname.lastname@example.org , or mail to:
Tokio Marine HCC – MIS Group
Box No. 2005
Farmington Hills, MI 48333-2005